FAQs

FAQs

Quick answers about Sovabet deposits, withdrawals, betting, and account safety.
What is the minimum deposit on Sovabet?
The minimum deposit is GHS 295. Deposits below this amount may fail or be rejected.
Do you support Paystack only?
Yes. Sovabet deposits are processed via Paystack Mobile Money.
Is there a deposit bonus?
Bonus rule: deposit GHS 300+ and get GHS 30. This bonus can be claimed once per day.
Deposit 300+ → Get 30 (Daily)
How long does a deposit take?
Most deposits confirm quickly. If a deposit is delayed, check your mobile money prompt and ensure you approved it. If it still doesn’t reflect, contact support with your transaction reference.
What withdrawal methods are available?
Withdrawals are available via Mobile Money only. You can choose your operator: MTN, Telecel, or AirtelTigo.
Why is my withdrawal pending?
Pending withdrawals may require review for security and verification. Ensure your phone number and operator are correct. If it stays pending for long, contact support with your withdrawal details.
Can I cancel a bet after placing it?
Once a bet is accepted by the system, it usually can’t be cancelled or edited. Always confirm your selections and stake before placing the bet.
My bet status is “Pending” — what does it mean?
“Pending” means the match is not finished or the market is not settled yet. When the match ends and results are confirmed, the bet will be settled.
How do I keep my Sovabet account safe?
Use a strong password, avoid sharing your login details, and log out on shared devices. If you notice anything suspicious, change your password immediately and contact support.
Still need help? Open the Support page inside Sovabet and send your details (phone number + reference if any).